Privacy Policy

Privacy Policy for MediWord

This privacy policy outlines the practices employed by MediWord Ltd concerning the collection, use, and safeguarding of information provided by users on the website www.mediword.co.uk.

We are committed to protecting your privacy and assure you that we will never sell your email address or any other personal details to third parties.

Information We Collect

• Your email address
• Your name

Additionally, when you interact with the website, we may collect:

• Records of your activity on the platform, such as documents viewed, uploaded, or created
• Comments or notes you add within the platform
• Messages or feedback sent to our support team
• Details of your login activity, including time, date, and IP address

User Interaction and Display Names

If the website allows for collaborative or discussion-based features, such as comments on documents or shared notes, the name visible to other users will be based on the Display Name you specify in your account settings. You may change this at any time.

Communication and Consent

By signing up to or using MediWord, you grant explicit permission for us to contact you via Email or SMS. Communication may include:

• Welcome messages
• Responses to support or site-related inquiries
• Updates on your usage and progress
• Notifications about new features or platform updates
• Useful information and offers relevant to MediWord and its users

Disclosure of Information

If MediWord Ltd deems your activity on the site to be unlawful or disruptive to other users, we reserve the right to disclose relevant information to address the issue and prevent further occurrences.

Your IP address may be recorded and used to help identify users, gather demographic data, and improve security. In cases of suspected fraud or criminal activity, this information may be shared with law enforcement authorities.

Account Deletion

Users may submit a request for account deletion at any time. All deletion requests are subject to review and approval by the administrator in accordance with our internal policies and applicable laws.
Upon approval, the user’s account and associated personal data will be permanently and securely deleted from our systems. Account deletion is final and irreversible. Once completed, the account and any related information cannot be recovered or reinstated.

Your Rights

You have the right to request that we erase any personal data we hold about you. To do so, please contact us via the details provided on our website.

Use of Cookies

We use services provided by Google, including cookies placed on your device, to collect marketing and usage data. This helps us improve the site and better tailor our offerings to your needs.